This page gives you a clear and transparent overview of how your personal information is collected, why it is stored, and how it is kept secure at tk1997.
This privacy policy applies to the tk1997.win website and all associated services. By using this site, you are considered to have automatically agreed to this policy.
Tk1997 is a trusted online gaming platform in Bangladesh. We believe that a player's most valuable asset is their personal data and privacy. Whether you're opening an account, playing at the Live Casino, or placing bets on Sports Betting, protecting your information is our top responsibility at tk1997.
This privacy policy clearly sets out: what types of data we collect, why we collect it, how we use it, and whether it is ever shared with any third party. tk1997 never sells your data — that is our core commitment.
This policy applies not only to the tk1997.win website, but also to our mobile app, desktop application, and all services provided through customer support. If you have any questions, feel free to contact our support team at any time.
Tk1997 collects only the minimum data necessary to provide our services. We have no interest in information we don't need. The data we collect falls into two main categories:
| Data Type | Reason for Collection |
|---|---|
| Full Name | Account Verification & KYC Process |
| Date of Birth | Age Verification (18+) Compliance |
| Mobile Number | Account Verification & Transaction Confirmation |
| Email Address | Sending Communications & Important Notifications |
| National ID / Passport | KYC Verification (where applicable) |
| Address | Identity Verification & Legal Requirements |
| Payment Method Details | Deposit & Withdrawal Processing |
We never collect or store your full payment card number or bank PIN. All financial transactions are processed through encrypted channels.
Tk1997 collects information through several methods. We are committed to keeping you fully informed about each of them:
Tk1997 never collects your information from social media without your consent, and we do not purchase your data from any third-party data brokers.
Data collected is used solely for specific, legitimate purposes. tk1997 never misuses your information. Our use cases are:
If you no longer wish to receive marketing communications, you can contact our support team at any time to request removal. Your request will be processed within 48 hours.
Tk1997 uses cookies on its website and app to make your experience smoother and more personalized. A cookie is a small text file stored on your device.
Cookies can be managed or deleted through your browser settings. However, disabling essential cookies may cause some features to not work properly.
Tk1997 keeps your data secure using industry-leading technology. The key pillars of our security infrastructure are:
In the event of a security breach, affected users will be notified by email within 72 hours and prompt steps will be taken to resolve the issue.
You have full rights over your personal data at tk1997. Your rights are detailed below:
You may request to know what information we hold about you. Full details will be provided within 30 days.
If any information is incorrect or incomplete, you may request a correction. This is typically completed within 7 business days.
Where there is no legal obligation to retain it, you may request that your data be deleted. Applicable after account closure.
You may object to marketing communications or specific data processing at any time.
You may request your data in a machine-readable format (CSV/JSON).
Marketing consent can be withdrawn at any time. This will not affect your access to core services.
To exercise any of these rights, contact our support team by email or live chat. We will respond promptly after verifying your identity.
Tk1997 does not retain your information indefinitely. Specific retention periods are defined for each type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of the active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Identity Verification & Legal Proof |
| Customer Support Logs | 3 Years | Dispute Resolution Reference |
| Cookie Data | Up to 12 Months | Session Management |
| Marketing Information | Until Consent is Withdrawn | Promotional Communications |
Once the designated retention period ends, data is securely and permanently deleted or fully anonymized. This process is automated and verified through regular audits.
Tk1997 strictly does not serve anyone under the age of 18. Protecting the privacy of minors is one of our top priorities:
If an underage user is identified, the account will be immediately closed and any deposited funds will be refunded where applicable. To learn more about responsible gaming, Responsible Gaming View page.
Tk1997 may update this privacy policy from time to time. When changes are made, we follow these rules:
Continued use of our services after any changes takes effect constitutes acceptance of the updated policy. If you object to any changes, you may request account closure.
For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection Team directly:
Once a complaint is submitted, a ticket number will be issued. You can use that number to check the status of your complaint at any time. tk1997 treats every privacy-related complaint with the utmost seriousness.
We don't just make promises — we back them up with technology and policy.
We use 256-bit AES encryption — the same technology trusted by the world's leading banks. Every data transfer you make is fully secured.
Tk1997 does not sell your data to any advertisers or data brokers. Your information exists solely to serve you — that is our core commitment.
You have full rights to view, correct, or delete your data. It is our policy to respond to any such request within 30 days.
Third-party cybersecurity experts conduct a full audit of tk1997's systems every six months. Any vulnerabilities found are patched immediately.
You can opt out of promotional emails or notifications at any time. Just send a message and it will be processed within 48 hours.
A Privacy Policy written in plain language instead of complex legal jargon. Every clause is explained clearly — no hidden terms.
Answers to the most frequently asked questions about our Privacy Policy.
Your data is protected, your transactions are encrypted, and your privacy is fully guaranteed at tk1997. Join now.